Contact Us

Updated 18/07/24

We're enhancing our warehouse systems to ensure we're delivering the best customer service we possibly can.

Whilst we make this transition, online orders will take up to 8 business days to dispatch.

Need it now? Please visit your nearest store today.

Adairs is extremely passionate about delivering the best service possible to you, our customer. We appreciate your patience and support.

We will keep you informed about your order via email.

Email Us




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Call Us

0800 23 2477  (free call New Zealand)

12pm - 7pm NZST  Monday to Friday

11am - 5pm NZST Wednesday 15th May

Our friendly team members will call you back at their earliest convenience. Once you have called Adairs, wait time in the queue is 2 minutes before pressing '1' to request a call-back. You will not lose your place in the queue once a call-back is requested.

You can also visit our Help Centre for the most popular questions and answers. This page is updated regularly with the most up to date information.