Contact Us

We love to hear from you.

We appreciate your kindness and respect towards our team members as we work hard to respond to all enquiries as soon as possible.

You may experience slight delays in receiving your items due to major sales events. Please allow 10 business days from your purchase before following up on your order. Thank you for your understanding.


Email Us

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Call Us

0800 23 2477  (free call New Zealand)

12pm - 7pm NZST  Monday to Friday

11am - 5pm NZST Wednesday 15th May

Our friendly team members will call you back at their earliest convenience. Once you have called Adairs, wait time in the queue is 2 minutes before pressing '1' to request a call-back. You will not lose your place in the queue once a call-back is requested.

You can also visit our Help Centre for the most popular questions and answers. This page is updated regularly with the most up to date information.