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We love to hear from you.

We appreciate your kindness and respect towards our team members as we work hard to respond to all enquiries as soon as possible.

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Phone Hours

10am - 4pm NZDT  Monday to Friday

We’re currently experiencing a high volume of calls and enquiries following the Black Friday period. Wait times may be longer than usual, and we truly appreciate your patience and understanding during this busy time.

We kindly ask for your respect towards our team members as they work hard to assist everyone.

For frequently asked questions, visit our Help Centre, which is updated regularly with the latest information.

0800 23 2477  (free call New Zealand)