Contact Us

Phone Hours

10am - 4pm NZDT  Monday to Friday (Excluding Public Holidays)

Our phone lines are closed for the holiday period.

To ensure we can continue to assist you, please contact us via Live Chat or Email using the Contact Us form above. Our team is operating at a limited capacity during this time, so response times may be longer than usual.

We truly appreciate your patience and understanding, and we kindly ask for your respect towards our team members as they work to assist all customers.

For frequently asked questions, visit our Help Centre, which is updated regularly with the latest information.

0800 23 2477  (free call New Zealand)